Shipping Policy

Last Updated: 18th Oct 2024

 

Thank you for shopping at www.shopperrglobal.com. We aim to deliver your orders as quickly and efficiently as possible. As part of our unique business model, we source products from both international suppliers and domestic warehouses. Please review the following shipping policy to understand how your order will be processed and delivered.

 

General Information

    At ShopperGlobal, we offer two categories of shipping, depending on the product you purchase:

    1. International Dropshipping Products:
      These products are sourced from overseas suppliers. Once your order is placed, we import the product into India from our overseas warehouse, which involves a lead time for customs clearance and transit.
    2. Domestic Warehouse Products:
      Some products are stocked in our India-based warehouse and are available for quicker shipping. These products are clearly marked on our website and are shipped directly within India.
    1. Shipping Methods & Estimated Delivery Times
    2. International Dropshipping Products

    For products sourced from overseas suppliers, the estimated delivery time includes two key phases:

     

    Import Lead Time:

    After you place an order, we initiate the process of importing the product from our overseas suppliers into India. This can take approximately 10 to 12 business days, depending on supplier location, customs processing, and logistics.

    Domestic Shipping After Import:

    Once the product arrives in India and clears customs, we will ship it to you using a reliable domestic courier. Domestic shipping typically takes 3 to 6 business days, depending on your location.

      Total Estimated Delivery Time for International Products: 12 to 20 business days from the date of order placement.

       

      Domestic Warehouse Products

        For products that are stocked in our India warehouse, the estimated delivery times are as follows:

        • Metro Cities: 3 to 5 business days
        • Non-Metro Cities: 5 to 7 business days

        These products will be clearly marked as "Available in India" or under “Quick Delivery Category” on the product pages, allowing you to select them for quicker delivery.

         

        Shipping Costs

        International Dropshipping Products

        Shipping costs for international products may vary based on the product’s size, weight, and destination. The shipping fee will be calculated at checkout, and any applicable customs duties and taxes are included in the final price, ensuring no additional charges upon delivery.

         

        Domestic Warehouse Products

        For products shipped from our India warehouse, standard shipping charges will apply based on your location. Shipping charges will be displayed at checkout.

         

        Customs, Duties, and Taxes

          For international products, customs duties and taxes will be covered by ShopperrGlobal. You will not be required to pay any additional charges beyond what is displayed at checkout.

          For domestic shipments, applicable GST (Goods and Services Tax) will be included in the product price and shown at checkout.

           

          Order Processing Times

          International Dropshipping Products

          Please note that there may be a 1 to 3 business days processing time before the import process begins. This is in addition to the estimated delivery times mentioned above.

           

          Domestic Warehouse Products

          Orders for products in our India warehouse are typically processed within 1 to 2 business days.

           

          Tracking Information

            Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking details. For international dropshipping products, you may receive two sets of tracking details: one for the import phase and one for domestic shipping within India.

            You can track your order status using the tracking number provided via our order tracking page or directly through the courier's website.

             

            Delays and Unexpected Issues

              While we strive to meet our delivery estimates, there may be unexpected delays due to customs clearance, unforeseen weather conditions, or logistical challenges. In such cases, we will notify you as soon as possible and keep you updated on the status of your order.

               

              Shipping Restrictions

                Currently, we only ship to locations within India. We are working on expanding our shipping destinations in the future. Certain remote locations may have longer delivery times or limited delivery services.

                 

                Incorrect Address or Non-Delivery

                  Please ensure that you provide accurate and complete shipping information during checkout. If an incorrect address is provided, we cannot be held responsible for failed delivery attempts. If the package is returned to us due to an incorrect address or other delivery issues, we will contact you to arrange re-shipment. Additional shipping fees may apply.

                   

                  Contact Us

                    If you have any questions or concerns regarding shipping, feel free to contact our customer support team:

                    By placing an order on www.shopperrglobal.com, you agree to the terms outlined in this Shipping Policy.